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New Outlook Struggles with Notification Issues: Here's How to Access Your Emails Quickly

The new Outlook app from Microsoft is experiencing issues, leading to longer wait times for users to access their emails. Learn when this happens and how to get to your emails faster.

New Outlook Struggles with Notification Issues: Here's How to Access Your Emails Quickly
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The new Outlook app from Microsoft is experiencing issues. Users may have to endure significantly longer wait times to access their emails. When this occurs and how you can access your emails faster.

Microsoft now offers two versions of Outlook for Windows users. The old app, known as "Windows Classic," has been around for years. The "new Outlook," on the other hand, is a Webview2 app that essentially opens the web version of the email program in a browser-like window. This latter version is intended to eventually replace the Classic version of Outlook. However, there are still some issues.

Longer Loading Times with the New Outlook

As reported by Windows Latest, the new Outlook is inherently a bit slower than the native app of the email program. Users are likely to notice the difference only when they compare the two programs directly. Outlook Classic takes about three seconds to start and load emails. In contrast, the Webview2 version takes just under four seconds.

The difference becomes more significant when the email program is not opened directly via the app shortcut. Outlook can also be opened by clicking on a notification for a new email. In this case, the program should display the corresponding email directly. With Outlook Classic, this process takes no longer than the normal startup.

However, with the new Outlook, longer wait times occur. After clicking, the program first loads, followed by the entire mailbox, before the new email can finally be displayed. This process takes about ten seconds in tests by Windows Latest, which is roughly three times longer than with the classic Outlook.

The differences are also noticeable in terms of Windows resources. In tests, Outlook Classic used a maximum of 150 megabytes of RAM and less than one percent of CPU. In contrast, the new Outlook sometimes consumed more than 600 megabytes of RAM and four percent of processor power. Before the transition from Classic to the new Outlook version is finalized, these issues should be resolved.

If you're already annoyed by the long loading times, you can use a simple workaround. When a notification and thus a new email arrives in Outlook, refrain from clicking the notification. Instead, open the program normally. This way, the mailbox and the new email load significantly faster.

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New Outlook Struggles with Notification Issues: Here's How to Access Your Emails Quickly